DJI  Repair, Service & Maintenance

   Thank you for your interest in our repair and maintenance service. We strive to offer outstanding  customer service so you can rest assured that your drone or UAV will be taken care of with the up most respect and care. Our team specializes in all DJI products and have a passion for this industry which reflects in our work. Here is what you can expect when your come in to drop of your drone/drones (we also provide on site fleet management)…

 

When you come in, we will fill out a service request with your contact info, date dropped off, the issues you’re experiencing and all equipment left with your drone. To give you an idea of what drones we service, here is a list:

Phantom 3 advanced • Phantom 3 Professional  •  Phantom 4  •  Phantom 4 advanced

Phantom 4 Professional  •  Mavic  •  Mavic pro  •  Inspire  •  Inspire 1  •  inspire 2

 

       Our Diagnosis is free if we will continue with the repair. If you decide to hold off of the service then we charge $25 for the Diagnosis.
•  We charge $40/hour for service and repairs with a minimum of 2 hours. Most repairs can be completed within that 2 hours but some things take longer.
•  If we can fix the issue during diagnosis your cost will only be the diagnosis fee of $25

 

If you have any further questions we can be contacted at: 480-719-9399 or sales@flitefactory.com

Keep in mind that when you call, we cannot diagnose your issue over the phone. If you need to send us your drone, please ship to our store address:
Flite Factory
Attn: Service Dept.
437 North 19th ave (Suite 437)
Phoenix, Az 85009

 

Make sure to print, fill out and send in this service request with the drone you need serviced:

Please don’t hesitate to contact us if you have any issues. Thank you and we look forward to serving you in this new and amazing industry.